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Conduct technical support for existing product, process & perform analysis as required by customer;
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Assist task related with newly developed product when required;
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Perform on-site support and technical troubleshooting activities for customers;
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Provide consultation to customer with regards to product, process & analysis method;
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Work closely with colleagues in the laborartory inside & outside the Asean region;
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Recommend product, process & analytical improvement when requested by customer.
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